Management
Overview
Management primarily refers to the administrative aspect of an organisation. The nature of work of an organisation may differ but without proper management, we can not ensure its smooth running. Organisations set goals for themselves which need to be met within a timeframe. They invest all their resources, monetary and otherwise in meeting these goals in a systematic fashion. A plan of action is drawn based on which tasks are delegated to the workforce to complete. It is the sole responsibility of the management unit to ensure that all aspects of a given operation are working to their fullest potential to accomplish the objectives at hand. Therefore, management is the process of planning, organizing and executing plans by using resources such as financial, technological and human available to the organization. Management is the most diverse profession in the global economy and offers several specialisation within its realm. Given below are the some of the common fields under management:- Airline & Airport Management: An airline and airport manager is trained in areas such as airport operations management, cargo management, finance management, customer care services etc. They play a crucial role in ensuring the smooth functioning of airports.
- Collection Manager: A collection manager oversees the financial collection of an organization and is responsible for ensuring that revenue from debtors is being collected in a timely fashion.
- Controller: The duties of a financial controller revolve around ensuring that a business is operating effectively and efficiently. Financial controller duties are to manage accounting and report to the executive management team.
- Communication Management: Communication management monitors the channels and content of communication process in an organization right from the top officials to the ground staff.
- Customer Relationship Management (CRM): CRM focuses solely on developing and maintaining relationships with existing clients as well as new clients. They provide guidance and inputs to modify the services of the company to achieve greater customer satisfaction.
- Disaster Management: Disaster management is a field that strives to equip people in not only being able to create and implement plans to cope with a disaster (natural or man-made) but also to predict patterns and warn people of impending disasters which consequently minimises losses.
- E–Commerce Project Developer: The E-commerce Project Manager develops a dedicated e-commerce strategy to meet a company’s sales objectives.
- Employee Welfare Manager: They are responsible for organizing social activities for the company’s employees such as festival celebrations, cricket matches, dance events etc.
- Employer Relations Representative: He/sheestablishes and maintains working relationships with local employers to promote use of public employment programs and services.
- Engineering Management: This field, which combines two very different subjects, is a specialized form of management, concerned with the application of engineering principles to business practice. It brings together the technological problem-solving savvy of engineering and the organizational, administrative and planning abilities of management.
- Event Management & Public Relations: Event management involves planning, organizing, promoting and executing live events, like brand or product launches, awards ceremonies, promotional events, press conferences, fashion shows, commercial events, etc. It includes planning and handling all the creative, technical and logistical aspects of the entire event.
- Fashion Business Management: Fashion business management involves creating new and creative ways to market a particular product by researching and analysing the latest trends in the fashion industry.
- Financial Management: It involves planning, organizing, controlling and monitoring all the financial resources with a view to achieve organizational goals and objectives in any company. Professionals are involved in reviewing financial reports, monitoring accounts, investigating ways to improve profitability and analysing markets for business expansion.
- Health–Care Management: Health-care management plays a significant role in hospital management. It includes activities like hospitals operations, efficient supervision, making hospitals financially sound and independent and creating a patient-centric organization.
- Human Resource Management: Human resource management involves the management of employees in an organisation, right from hiring new employees, training them, managing their compensation and benefits, maintaining proper labour relations and evaluating employee performances.
- Infrastructure & Real Estate Management: Professionals in this field, supervise team of builders, consultants, labourers and site managers. The job also involves marketing and selling the properties on which you have worked.
- Labour Relation Manager: He/sheis responsible for negotiating agreements between a company and a labor organization or individual employees. They researcheslabor law, bargaining procedures, economic data, and wage data common for careers, industries and states.
- Management Consulting: Management consulting involves assisting clients to obtain information and advice that leads to a realistic and lasting solution to a problem. Consultants think, analyse, brainstorm and challenge good organizations to become even better by convincing them to adopt innovative ideas.
- Marketing Management: It involves identifying the target market for products or services through research and analysis of latest trends, developing products, formulating pricing and sales strategies for business growth with the aim of increasing profitability.
- Operations Management: Operations deal with the actual day to day functioning of an organisation. Tasks related to purchasing, storing, distribution of goods and services and maintaining the logistics are managed by personnels in this department.
- Petroleum & Energy Management: This career will require you to research and analyse the most efficient and environmental friendly ways to extract oil, petrol or other resources from the earth’s surface.
- Information Technology: IT management implies managing all the technical requirements of a company to ensure its smooth functioning. This may include maintaining resources like networks, hardware, software, computers and meeting the needs of the technical staff of a company.
- Sports Management: If you are passionate about sports and have good business acumen, then this is the job for you. Duties include monitoring the finances and negotiating contracts of athletes and teams.
- Logistics & Supply Chain Management: Logistics & Supply chain management as a career includes planning, procuring, handling, managing and enabling supply of goods and services. Logistics & Supply chain managers are the purchasers and transportation planners.
- Telecom Management: Telecom management essentially involves designing networks, influencing policy making, identification of companies’ telecommunication needs, researching the latest advances in telecommunication technology, consultation with vendors and salespeople to discuss new products and upgrades and creating cost models for implementation of new technology.
- Retail Management: Retail management deals with selling of goods and services to consumers. A retail manager is expected to address consumer issues and queries, supervise retail orders, handle merchandising, manage HR and also monitor the stocks/inventory and supply chain management.
- Talent Management: A talent agent is a business representative who works with casting directors and other commercial talent agencies to find jobs for their clientele. Talent agents typically represent athletes, actors, models, comedians, singers, bands, musicians, and other performers.
Job Prospects:
Some of the prospective jobs under this field are:- Human resource manager/administrator
- Recruiter
- Budget analyst
- Credit manager
- Financial Analyst
- Operations manager
- Industrial production manager
- Purchase manager
- Sales & Distribution manager
- Business analyst
- PR executive
Roles & Responsibilities
Certain duties attached to this field are:- Ensuring that the daily operations of a company or organisation run smoothly and efficiently.
- Develop and implement plans or strategies that improve how a company functions.
- Set goals for the company or organisation and ensure that these goals are met within a specified time period.
- Act as a liaison between employees and employers.
- Hire, train, decide compensation and evaluate employee performances.
- Motivate and encourage employees to work to the best of their abilities.
- Develop and enforce company policy and ensure that it is followed.
- Develop marketing and sales strategies for a company.
- Accomplish financial objectives by forecasting requirements, preparing an annual budget, scheduling expenditures, analysing variances and initiating corrective actions.
- Ensure delivery of quality service by enforcing quality and customer service standards.
- Resolving customer grievances and recommending system improvements.
Desired Attributes
Given below are desired qualities for professionals in this field:- Highly organized and efficient planners.
- Effective time management skills.
- Good leadership qualities.
- Ability to work well within a team setup.
- Need to be able to adapt and make quick decisions.
- Confident and motivated in one’s engagements.
- Ability to multitask well.
- Excellent communication and interpersonal skills.
- Hard working and resilient.
How to get there
| Eligibility Criteria | |
|---|---|
| Education | 10+2 from a recognised board |
| Minimum Score | Pass 12th standard with an aggregate of 50% |
| Subjects Required | Any stream with English, Mathematics (Commerce preferred) |
| Course Duration | BA in any discipline for 3-5 years, and then post graduation or MBA for 2 years or if one has work experience then can opt for Executive MA for 1 year. |
| Entrance Exam | Common Aptitude Test (CAT) Common Management Admission Test (CMAT) Graduate Management Admission Test (GMAT) AIMS Test for Management Admissions (ATMA) |
Hotel Management
Overview
Hotels form an integral part of the hospitality industry. Ensuring the smooth running of a hotel requires high levels of management. There are various departments within a hotel which work in tandem to successfully run a hotel and meet business goals. The four core operational departments of a hotel are: Housekeeping, Food Production, Food and Beverage service and Front office department. Apart from these, sales & marketing, accounting, security & engineering, human resources, purchase & storage departments are other important departments which play a significant role in ensuring the functioning and administration of a hotel. Good management requires a strategic and organized unit of people who can provide expertise and skills to build a successful business. With a boom in the tourism industry, the demand for hotels has increased tremendously. This has lead to an increase in job opportunities for aspiring candidates.Job Prospects
The four core operational departments offer the following prospective jobs in the field:- Housekeeping Department: The housekeeping department is responsible for the up keeping of guest rooms and the cleanliness of all public areas of the hotel.
- Food Production Department: They are responsible for developing menus and preparing food items as per the guests requirements.
- Food & Beverage Service Department: It renders the services of prepared food items and beverages in a hospitable way to the customer as per their demand. They work in coffee shops, bars, lounges, specialty restaurants, banquets and room service.
- Front Office Department: Personnels working within this department deal directly with the customers and guests. They coordinate with other departments to ensure timely allocation of rooms to guests and meet all other requirements as well.
Roles and Responsibilities
Certain duties attached to this field are:- Ensure coordination among different departments for smooth functioning of the hotel.
- Be proactive in dealing with issues pertaining to maintenance, finance, safety etc.
- Recruit, train and monitor the staff.
- Meet established guidelines and laws while running a hotel.
- Handle customer complaints and queries.
- Make sure top quality service is provided to guests in all departments.
- Promote and market the business as per set goals to meet business objectives.
Desired Attributes
Given below are the desired qualities for professionals in this field:- Friendly and approachable in dealing with clients.
- Excellent communication skills.
- Ability to multitask and manage people well.
- Good planning and organisational skills.
- Adapt well to day-to-day challenges at work.
- Good decision making and problem solving skills.
- Openness to work for longer hours in order to provide excellent services.
- Willingness to keep learning and evolve with the growing industry.
How to get there
| Eligibility | Graduation | Post-graduation | After Post-graduation | |
|---|---|---|---|---|
| Path 1 | Clear 12th standard in any stream | BSC/BA in Hotel Management - 3-4 years or BBA hospitality (3year) | MSC/MBA/MA in Hotel Management (2 years) | PhD in Hotel Management (2-3 years) |
| Path 2 | Clear 12th standard in any stream | Pursue Diploma in Hotel Management (6 months - 1 year) | Diploma/Postgraduate Diploma in Hotel Management (1-2 years) | - |
| Path 3 | Clear 12th standard in any stream | Study abroad (6 months - 1 year) | Study abroad for 6 months - 1 year |
Graduation Courses:
- BSc – Hospitality and Hotel Administration
- BSc – Hotel Management and Catering Operations
- BSC – Hotel and Tourism Management
- BA (Hons) Hotel Management
- BHMCT (Bachelor of Hotel Management and Catering Technology)
Entrance Exam: NCHMCT (National Council for Hotel Management and Catering Technology) JEE is conducted for admission to various central, state government, public sector and private institutions affiliated with NCHMCT.
Eligibility: Clear 12th standard with english as a subject. Selection is based on Merit & Rank in the All India Written Test.
Administration
Overview
For an organisation to function smoothly, different departments need to work in sync with one another. Administrative jobs are those services which ensure that employees are able to carry out their responsibilities without any interruption and in an efficient manner. Professionals in this field perform tasks related to office management and clerical work. Answering phone calls, maintaining records, data entry, filing, sorting posts, taking appointments are some of these tasks. An efficient administrative department works behind the scene; planning, coordinating and executing day to day tasks to make sure that work is carried out in an uninterrupted and streamlined manner.Job Prospects
Some of the prospective jobs under this field are:- Health & Safety Administrator: Their main task is to ensure that all safety and health measures within an organisation are in place, followed and monitored regularly.
- Secretary: Secretaries are mostly attached to a single person in an organisation or to an entire department. They perform a variety of tasks such as scheduling appointments, making travel arrangements, clerical work, managing database, organising events etc.
- Assistant: Assistants fulfill all duties of a secretary. In addition to those, based on their experience and role in the organisation they may be called upon to perform more specific and important tasks.
- Clerk: A clerk is an individual employed in an office to perform routine administrative tasks such as answering phones, running errands, sorting mail, filing and data entry.
- Collectors (Bills and Accounts): Bill and account collectors are employed in the financial department where they assist in recording information related to payments made or revenue received as well as follow up on overdue bills.
- Receptionist: Receptionists are usually seated at the entrance of an office and do a variety of tasks including distributing mail, signing for packages, answering phones calls, making photocopies and looking after the general upkeep of office.
- Typist: The primary role of a typist is to enter and type out all kinds of documents in varying formats and templates. However, they also perform other administrative duties such as maintaining spreadsheets and databases, answering the phone, photocopying, faxing, filing and so on.
Roles & Responsibilities
Duties in the field depend upon the area of work that one chooses. Some of them are as follows:- Answering phone calls regarding inquiries, appointments etc.
- Filing, entering and processing different kinds of data.
- Performing certain managerial duties to tackle day–to–day requirements of the organisation.
- Dealing with customer as well as employee queries via phone or email.
- Making arrangements for meetings or conferences and ensuring that they run smoothly.
- Providing assistance to employees by running errands, arranging resources, making photocopies, faxing etc.
- Arranging travel and accommodation for customers and staff when needed.
Desired Attributes
Given below are desired qualities for professionals in this field:- Excellent interpersonal and communication skills.
- Ability to plan, organise and manage daily tasks and events.
- Ability to multi–task with ease without compromising on the efficiency.
- Good at documenting, data entry and maintaining records.
- Need to have basic computer skills.
- Ability to manage time well.
- Good problem solving skills.
How to get there
Minimum requirement to apply for an administrative job in most organisations is passing 10+2 exams in any stream. A basic skill in mathematics & computers is desirable. Depending on the nature of work, one may be required to obtain some sort of specialisation. Example– Financial administrative assistant jobs often require familiarization and training in specialized reports, spreadsheets, accounting issues, data entry, tax form preparation etc. Taking short term, diploma or certificate courses covering areas such as office administration, business administration, communication and management etc can be beneficial for advancing one’s career.Business Functions
Overview
A business can be understood as an undertaking where goods and services are traded for monetary gains. Earning profits and minimizing losses lies at the core of any business. In order to turn any business idea into a reality, certain systems need to be in place which form the backbone of the business. These systems can be seen as the different departments which carry out a variety of business functions. Each department is set up to fulfil specific needs and responsibilities. They perform different functions and coordinate amongst each other to achieve common business goals. Given below are a list of departments that any business would require to function successfully:- Accounting & Finance: This department looks after the financial requirements of running a business. They ensure that funds are utilised in the right manner and help set fiscal goals for the company.
- Administration/Management: Administration and management forms the backbone of any business as they handle the business planning, decision-making, organisation and financial review of an organization. They coordinate with all departments in an organisation to ensure the smooth flow of information and operations.
- Human Resources: The human resource department is responsible for the management of employees in an organisation. They recruit new employees, train them, manage their compensation packages and evaluate employee performances. They form a crucial link between the employees and the employers.
- Information Technology: This department is responsible for meeting all the technological needs of the company. They ensure that all hardware, software and network systems are in place so that proper functioning of all departments can be ensured.
- Legal: The legal department of a company deal with any issues that might have legal implications for a company. They ensure that the company is compliant and works within the framework of rules and regulations set by regulatory bodies. They also represent the company in the court of law.
- Research & Development:The R & D department is responsible for creating new products and improving the existing ones. It is also concerned with developing newer and efficient ways of production; keeping in mind the latest economic and technological trends.
- Purchasing: The purchasing department is tasked with procuring raw materials, machineries, equipment and supplies. This department ensures that the materials are in the right quantity, at the right price and made available at the right time by the most suitable supplier.
- Production: The production department is the manufacturing wing of the company. It is the place where raw materials are converted to finished products through a series of production processes. They maintain the quantity and quality of the goods being produced.
- Marketing: This department is responsible for identifying the target market for products or services through research and analysis of latest trends. They formulate pricing and sales strategies for business growth to increase profitability and maintain the brand value of their products and services.
- Sales: The sales department is responsible for generating revenue and ensuring that sales of products and services result in profits. It coordinates with the marketing department to increase brand awareness, launch products, advertise etc.
- Distribution: This department is tasked with receiving orders and delivering them to the right customers, at the right place and in the required time frame.
- Operations: This department is chiefly concerned with planning, organizing, supervising and coordinating between different departments such as production, sales, distribution and so on for smooth operation of the business.
- Customer Service Support: The customer service support department deals directly with customers and assists them regarding any queries, complaints, order details etc.
Job Prospects
Some of the prospective jobs under this field are:- Business analyst
- Marketing executive
- Data analyst
- Human resource manager
- Business lawyer
- Company manager
- Business development officer
- Chief Executive Officer (CEO)
- Chief Financial Officer (CFO)
- Chief Operating Officer (COO)
Roles and Responsibilities
Day-to-day functions depend upon one’s specialisation/department and nature of work. Certain duties attached to this field are:- Perform daily tasks associated with your position in the organisation.
- Allocate and monitor the investment and expenditure of funds within the business and assist in setting fiscal business objectives.
- Work towards developing the company guidelines and policies and ensuring that they are followed.
- Deal with all legal and compliance issues pertaining to the business.
- Look after the administrative, managerial and operational needs of the business.
- Research, create and test new products, marketing strategies to increase revenue and minimise losses.
- Streamline systems, processes and department procedures to increase work efficiency.
- Recruit qualified candidates and look after all issues pertaining to the employees within the organisation.
- Ensure that goods and services are meeting quality standards consistently and reaching the customers without any hindrances.
- Deal with the complaints and queries of customers and receive constant feedback from them to device ways to improve services provided.
Desired Attributes
Given below are desired qualities for professionals in this field:- High business acumen.
- Creative and innovative thinking.
- Excellent leadership and motivational skills.
- Good at planning and organising.
- Ability to work independently as well as within a team setup.
- Need to be able to multitask and meet deadlines.
- Adapt well to challenges and manage stress in a healthy manner.
- Good decision making and problem solving skills.
- Excellent communication and interpersonal skills.
How to get there
| Stream | Under-graduation | Post-graduation | |
|---|---|---|---|
| Path 1 | Clear 12th standard in any stream | Graduation in any discipline - 3 years | PG Diploma in Management or MBA - 2 years |
| Path 2 | Clear 12th standard in science stream | B.E. or B.Tech. - 4 years | Pursue PG Diploma in Management or MBA - 2 years |
Call us
800 388 80 90
58 Howard Street #2 San Francisco
contact@edumall.com
© 2020 EduMall. All Rights Reserved
SERAC EDUCATION PVT. LTD.
618, Nirmal Corporate Centre,
LBS Road, Moti Nagar, Mulund West
Mumbai – 400080, Maharashtra (INDIA)
618, Nirmal Corporate Centre,
LBS Road, Moti Nagar, Mulund West
Mumbai – 400080, Maharashtra (INDIA)
Call Us
T: (+91) 22 4967 6677
M: (+91) 9967 153 285 / 9967153586
Get In Touch
© 2023 Ollato. All Rights Reserved
